Is there support somewhere?

Is there support for Nexus Mutual? I joined, got KYC verified and I am trying to convert wNXM to NXM and the link on your website takes me to an error page. How do I do this last step?

There is support on Nexus’ Discord and Telegram servers

if the Nexus Wrapper is giving you trouble, you can try the following two approaches:

  1. Use the old version of the Nexus Wrapper. It’s ugly but still works: wNXM Token
  2. Connect to the wNXM contract and wrap/unwrap manually: https://etherscan.io/token/0x0d438f3b5175bebc262bf23753c1e53d03432bde#writeContract

Let me know if you’re still having issues with these two fixes. You can jump in the Nexus Discord for more help or tag me here.

Thanks for your help. I did the option 1 yesterday and the transaction
is STILL pending 20 hours later - what do I do now? Here is the transaction ID: 0x4b17142827dd371c7e7f87b8e4c9ea5c74fe2c3ba09f142381b0a40b023b02a7

They SURE do make it hard to buy NXM!

You’ve put the gas price at 1 gwei, and that is very, very low. You would need to submit a txn with a gas fee that is closer to the base fee + priority fee to have it included in a block. You can see the gas tracker here: https://etherscan.io/gastracker

I didn’t put that, the system that did the transaction did it. I don’t know how to change the gas fee in a transaction but I did see something in my wallet about speeding up the transaction. I will try that and lyk. The gas fees are super high right now, I will wait until they drop and try it and see if it come thru. Thanks SO much for your help! What an ORDEAL trying to buy NXM - they would prolly have a LOT more investors if they streamlined simplified the process a great deal!

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