I have been waiting months now for the KYC to complete. It seems to be stuck. I have tried making contact via telegram and discord but have had no response from Nexus. @Kayleigh-NexusMutual
Have other people experienced long delays with KYC?
Good luck, after they got hacked I’m not sure we will ever get our money back. They have disappeared from social media and don’t respond to messages.
Hi @dannyboy - have you had this issue resolved?
Not sure if you’re talking about the Nexus team but we didnt get hacked, we’re still on social media and are very happy to answer messages - the best place to chat is in our Discord here: https://discord.gg/xxFaAEn
no, not yet. it still says “Pending”. how do I send you my eth address?
If you join our Discord or Telegram please send it to me in a DM. Or you can email me at [email protected]. please include your email and ETH address.